Student Technology Guide

Welcome to the Bluff! Information Services is here to help get you connected, guide you to our student technology resources, and keep your data safe. The links below will get you started.

If you have any technology-related questions, please contact the Help Desk.

PilotsUP

MyApps

Moodle

Before Coming To Campus

Follow the links provided under each heading below to prepare your account for your time at UP!

Step One: Activate Your Account

Use this link to activate your account and log in for the first time! You MUST do this in order to access your student dashboard, classes, and more.

You can follow these instructions as soon as you receive your student email.

The University of Portland uses Microsoft as our account provider, but your student email will end with "@up.edu". Learn more about account management and find instructions on tasks like changing your password.

Step Two: Securing your Account

Once you have followed the linked instructions to activate your account above, you can set up Multi-Factor Authentication (MFA) to strengthen the security of your University of Portland account. This protects your personal information from unauthorized access or cyberattacks.

MFA is REQUIRED for all students. We recommend setting it up as soon as possible to avoid getting locked out of your account. If you have any trouble with setup (or get a new phone and need to transfer your MFA to a new device), please contact the Help Desk.

Find out more about how UP keeps your data secure and what you can do to prevent cyberattacks.

Step Three: Student Resources

Once your account has been activated and your MFA has been configured, you can peruse the three links above: PilotsUP, MyApps, and Moodle.

• PilotsUP is your student dashboard. This will be your homepage for many important student resources; use the link above for more information, and for a direct link to PilotsUP!
• MyApps is your app dashboard, and where you can go to view all of the software available to you as a student.
• Moodle is where you access your course information, assignments, and more.

Students are also granted the full Microsoft Office suite (Word, Excel, OneNote, etc.) and 1 terabyte of OneDrive storage while actively affiliated with UP. Find more information on all of the technology services available to you via your student account.

Please note that you MUST activate your account before you can access these resources.

Computer and Related Equipment

All students should plan on bringing a laptop with an integrated camera that meets the recommended technical specifications for academic use.

• We recommend Windows or Macintosh laptops. Devices such as Chromebooks or iPads may have compatibility problems with certain academic softwares
• The School of Nursing has specific requirements to accommodate computerized testing

We also recommend:

• A set of headphones (with a microphone) for a quality audio experience
• A portable charger to ensure connectivity throughout the day

If for any reason a student is unable to bring a device to campus for academic use, a limited number of student loaner laptops are available through the Clark Library. Alternatively, students can inquire with the Office of Financial Aid about financial assistance for the purchase of an academic laptop (finaid@up.edu or 503.943.7311).

Once You Arrive

Internet Access (Wi-Fi)

UP offers a WiFi network specifically for students: UPStudent. Once you have activated your account you can connect most computers, phones, and tablets to this network using your student credentials.

You may also need to use the UPIoT network when connecting certain kinds of devices, or you may prefer to use Ethernet in your dorm. Read more about getting connected and find instructions here.

Calling

Most students make use of a personal cellphone for calling. Please note that cellular signal strength within buildings varies throughout campus.

If needed, students can contact the Help Desk to request a land line in their room for the term.

Printing

There are printers available for student use in every dorm, the library, computer labs, and several other central locations on campus. Read more about printing.

Please note that personal printers that connect directly to your computer via USB or Bluetooth are allowed, but printers that require a Wi-Fi or Ethernet connection are not permitted. 

Mobile Apps

Several useful apps are available on the App Store for iPhone and iPad and on Google Play for Android devices, such as:

• UPMobile: Access University of Portland information and services anytime, anywhere with UPMobile! This app helps students stay up-to-date with campus events and provides an easy way to access information such as class schedules and dining menus.
• Microsoft Authenticator: Use one convenient app for signing in to all UP services! See the "Multi-Factor Authentication" step above for more information.
• Office Apps: Outlook, Word, Excel, and other Microsoft apps are available for download on iOS and Android devices! 
  
  

Final Tips

• Never share your password or authentication codes with anyone (even tech support).
• Familiarize yourself with UP's Technology Use, Mass Email, and Password Policies.
• If you have any questions or run into problems with any of the above steps, don't hesitate to contact the Help Desk for support!