Counseling Services
The hub of mental health on campus, Counseling Services provides consult, crisis, and therapy appointments, teletherapy options, groups & workshops, online & self-help resources, and outreach. The Counseling team is dedicated to supporting student mental health and academic success while helping them thrive as human beings and empowering them to actively engage in their mental health journey.
If you are currently experiencing a medical or mental health emergency, please call 911 or go to the nearest emergency room. For additional support, see Mental Health Crisis Resources or call the Pilot Helpline at 503.943.7134, option 3.
Counseling Services at UP
It’s your mental health and you have choices! As an active University of Portland student, there are various ways you can access confidential counseling, teletherapy, and other mental health support on campus and beyond.
Hours & Location
Monday - Friday, 8:30am - 4:30pm (closed 12-1pm)Orrico Hall, Upper Level
5000 N Willamette Blvd.
Portland, OR 97203
Phone: 503.943.7134
Email: hcc@up.edu
Secure Fax: 503.943.7199
Summer Hours
Beginning May 11, 2026, the Health & Counseling Center (HCC) will transition to our summer schedule with more limited appointments. However, our phones will continue to be answered Monday through Friday during business hours throughout the summer.
May & June
Health and Counseling appointments will be available 2 to 3 days per week. Students will be scheduled for the next available appointment or connected to care off campus if needed.
July
Appointments are not available for the month of July. Voicemails and emails will continue to be monitored. If mental health care is needed, students will be connected to local care options which can also be found on our community referrals page.
Care Options when the HCC is Closed:
Students have 24/7 access to Pilot Helpline for urgent mental health support. To speak with the Pilot Helpline and get confidential support from anywhere at any time, call the Health & Counseling Center at 503.943.7134, and select Option 3.
The University of Portland has partnered with BetterMynd to provide free-to you teletherapy for eligible students.
Additional resources can be found on our community referrals page and crisis resources page.
August
Health & Counseling appointment availability will resume August 1.
Confidentiality Statement
The Counseling staff values our ability to provide students a safe and confidential place to seek help. Therefore, we will not disclose a student's information (including appointment history and counseling records) to parents, friends, coaching staff, or faculty unless we have signed release from the student.
Due to confidentiality concerns, our clinicians do not answer counseling questions over email. If you have any questions or concerns, please call the front desk at 503.943.7134.
Commitment to Inclusion
Our team is committed to providing an emotionally safe, accessible, and compassionate space for all University of Portland students. We strive to integrate multicultural humility and competence into our everyday functioning, firmly planted in the belief that all people have dignity and are deserving of respect. Grounded in this foundation, we support students of all identities including age, gender, culture, race, ethnicity, gender identity, sexual orientation, language, mental and physical ability, national origin, religion, spirituality, size, socio-economic status, immigration status, political perspective, and world view. Our team is committed to opposing microaggressions, discriminations, prejudice, and all forms of oppression.
Counseling Satisfaction Survey
We want to hear from you!
We are building Counseling Services and programming to meet your needs. Please take a few minutes to complete this brief survey to tell us about your Counseling experience this year. We value your time and welcome your feedback!
